At Openbox.md we want every customer to be fully satisfied. We provide warranty on all products and a 14-day return option according to Moldovan law.
Warranty period varies from 180 days to 24 months depending on the product.
Technical faults not caused by misuse Factory defects affecting functionality
Damage caused by misuse, impact or liquid Unauthorized intervention Natural wear of product or accessories
Contact us by phone 068431797 or email support@openbox.md. Provide description and photo/video. Bring product to store or send via courier. Our team will offer repair, replacement or refund.
Return period: 14 days from purchase, according to Moldovan law.
Product must be in perfect condition Return in original packaging with accessories Receipt required
Contact us by phone or email. Bring product to store or send via courier. After inspection we refund within 1–3 days.
Personalized products cannot be returned Software and digital licenses cannot be returned after activation
Main office: Republic of Moldova, Chișinău, Andrei Doga St. 31
